RETURN POLICY

REFUND POLICY

Due to the nature of these products, exchanges and returns are not accepted. TheWigVault/ @thewigvaultt is not responsible for any improperly fitted wigs, Replacing a unit because you changed your mind or replacing a unit because it’s too difficult to manage. Before purchasing a unit, please be sure to properly measure your head, please do your research and feel free to ask any and all questions you may have before you make your purchase. All units are non-refundable unless there is a mistake on my behalf. ALL SALES ARE FINAL. Exchanges and returns are not accepted. All wig units are non-refundable. This also applies to any hair extensions and or hair pieces Additionally or separately  purchased from TheWigVault.
 
All digital product sales are final. There is no refund on digital products as these are instant downloads. 

CANCELLATIONS

if you cancel a wig drop off for re-vamping & re-install services you will be charged a fee of $50 and your install appointment will be cancelled.

If you put a deposit down and no show your install appointment will be canceled and deposit non- refunded 

if you are late over 15mins to your install appointment you will be charged an additional $45 for being late.

*I never cancel appointments, however in the event that I did need to or if I need to reschedule you as a result to my own inconvenience to you, these same rules will apply to me and you will be compensated*