Custom Order Policies

CUSTOM WIG PURCHASE POLICY

All custom made wig orders are to be throughly explained in detail with the information required as follows:

- Lace Size ( 13*4Frontal Wig)(6*6 Closure Wig)(5*5 Closure Wig) or (4*4Closure Wig)

- Desired Length

- Colour

- Picture and or video reference as to the style/Custom colour

 

❗️All the requirements listed above are mandatory and very important to ensure error and misunderstanding are minimal.

❗️Once all requirements are confirmed the custom unit price will be given. Please keep in mind the prices may very depending on the length, lace size and custom colour requested.

❗️After price is confirmed a detailed payment invoice will be sent to your email where payment is to be made through the wigtraphouse website. There after a confirmation email will be sent and the process will begin.

❗️Custom Wig Purchases have a payment processing time of 3-5 business & A completion time of 6 business days to which your unit will be ready for pick up or sent out for shipping.

🚨IF A PARTICULAR CUSTOM COLOUR IS REQUIRED AND YOU’RE INFORMED IT MAY BE POSSIBLE, I WILL PROVIDE EVERYTHING NECESSARY TO ACHIVE THE DESIRED COLOUR. ONCE COMPLETED AND YOUR SATISFIED WITH THE FINAL RESULTS YOU’RE MORE THAN WELCOME TO PURCHASE THE UNIT.

🚨PLEASE NOTE THE UNIT WILL NOT BE PLACED ON HOLD FOR YOU AS FUNDS WILL NOT BE REQUESTED FROM YOU!

NO PAYMENT! NO HOLDS! FRIST COME FIRST SERVE!

This is simply to limit the risks and loss in funds for you as the client.